REVO

About REVO 3

• What is REVO and how does it work?
• How do I join REVO?
• What is REVO’s relationship with Mastercard and Visa?

USER ACCOUNT 9

• How do I create a REVO account?
• Why do you need my mobile number?
• Can I turn my REVO notifications on/off?
• How do I edit my personal details in my REVO account?
• How do I change my REVO account password?

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LOCATION SETTING 1

• Why can’t I find any cash back promotions near me?

LINKING YOUR CARD 9

• Why do you request for my card number when I register on REVO?
• Why is my card invalid for use on REVO?
• How do I link my card(s) to REVO?
• Can REVO work with my credit/prepaid card from XYZ bank?
• How many credit/prepaid cards can I link to REVO?

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CASH BACK 14

• How do I earn cash back on REVO?
• What is the difference between the In-store, Online Offers (pay with a linked card) and Online Offers (use any payment method)?
• How does SST and service taxes affect my REVO cash back?
• How do I know if I have received my cash back?
• I made a purchase on my linked card. How long will it take before I receive my cash back?

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PROMO CODES 3

• What are REVO promo codes?
• How do I key in these promo codes?
• Why the promo code I keyed in did not work?

ACTIVE REWARDS 1

• What is Active Rewards?

REVO ‘POWER UP TOGETHER’ 7

• What is REVO Power Up Together?
• How does REVO Power Up Together work?
• What if I want to invite someone to join my team?
• What if I want to join an existing team?
• What if I want to remove someone from my current team?

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SECURITY & PRIVACY 5

• Do you store any of my Mastercard and Visa credit/pre card(s) information?
• How secure is my personal data that is stored by REVO?
• Will you retain any of my data after I delete my REVO cash back account?
• What are REVO’s Terms of Service?
• What are REVO’s Security Policies?

REWARDS+ 0

COINS 13

• What are Coins?
• How do I earn Coins?
• When will I receive my Coins after spending?
• Why didn’t I get my Coins?
• How do I use the Coins I have earned?

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VOUCHERS 7

• What are Cash Back Vouchers?
• How do I redeem Cash Back Vouchers with Coins?
• Why didn’t I get my Cash Back Voucher?
• How do I use the Cash Back Vouchers?
• Do Cash Back Vouchers expire?

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