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Knowledge base
FAQ
About REVO
3
What is REVO and how does it work?
How do I join REVO?
What is REVO’s relationship with Mastercard and Visa?
USER ACCOUNT
9
How do I create a REVO account?
Why do you need my mobile number?
Can I turn my REVO notifications on/off?
How do I edit my personal details in my REVO account?
How do I change my REVO account password?
See all 9 articles
LOCATION SETTING
1
Why can’t I find any cash back promotions near me?
LINKING YOUR CARD
9
Why do you request for my card number when I register on REVO?
Why is my card invalid for use on REVO?
How do I link my card(s) to REVO?
Can REVO work with my credit/prepaid card from XYZ bank?
How many credit/prepaid cards can I link to REVO?
See all 9 articles
CASH BACK
14
How do I earn cash back on REVO?
What is the difference between the In-store, Online Offers (pay with a linked card) and Online Offers (use any payment method)?
How does SST and service taxes affect my REVO cash back?
How do I know if I have received my cash back?
I made a purchase on my linked card. How long will it take before I receive my cash back?
See all 14 articles
PROMO CODES
3
What are REVO promo codes?
How do I key in these promo codes?
Why the promo code I keyed in did not work?
ACTIVE REWARDS
1
What is Active Rewards?
REVO ‘POWER UP TOGETHER’
7
What is REVO Power Up Together?
How does REVO Power Up Together work?
What if I want to invite someone to join my team?
What if I want to join an existing team?
What if I want to remove someone from my current team?
See all 7 articles
SECURITY & PRIVACY
5
Do you store any of my Mastercard and Visa credit/pre card(s) information?
How secure is my personal data that is stored by REVO?
Will you retain any of my data after I delete my REVO cash back account?
What are REVO’s Terms of Service?
What are REVO’s Security Policies?
REWARDS+
0
COINS
13
What are Coins?
How do I earn Coins?
When will I receive my Coins after spending?
Why didn’t I get my Coins?
How do I use the Coins I have earned?
See all 13 articles
VOUCHERS
7
What are Cash Back Vouchers?
How do I redeem Cash Back Vouchers with Coins?
Why didn’t I get my Cash Back Voucher?
How do I use the Cash Back Vouchers?
Do Cash Back Vouchers expire?
See all 7 articles
Help Desk Software
by Freshdesk